Introduction

DEA Skin Centre (“DEA Skin Centre,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting information about our services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices you may have regarding your information.

Information We Collect

When you visit our website, contact us, or submit information through our website, we may collect information such as:

• Your name

• Phone number

• Email address

• Information provided through contact or appointment request forms

• Information about the services you are interested in

• Information you voluntarily provide regarding your skin care or treatment needs

• Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

• Respond to your questions and inquiries

• Respond to appointment requests

• Contact you regarding requested services

• Provide information about our treatments and services

• Communicate with you about appointments or other requests

• Improve our website and services

• Maintain website security and functionality

• Understand how visitors use our website

• Comply with applicable legal requirements

We will only use personal information for purposes reasonably related to our business and your interactions with DEA Skin Centre.

Health and Treatment Information

Because DEA Skin Centre provides skin care and cosmetic treatment services, you may choose to provide information relating to your skin, treatment history, allergies, medications, or other health-related matters.

Please avoid submitting detailed or sensitive medical information through general website contact forms unless specifically requested by DEA Skin Centre through an appropriate and secure method.

Information submitted through a general website form may not be transmitted or stored through a system specifically designed for protected health information.

Treatment-related information collected as part of your care may be subject to additional privacy requirements and practices that apply to DEA Skin Centre and its providers.

How We Use Treatment Information

Information provided to us in connection with your services may be used as reasonably necessary to:

• Evaluate your requested services

• Communicate with you regarding treatments

• Provide or coordinate services

• Maintain appropriate business and treatment records

• Follow up regarding appointments or services

• Meet applicable legal, regulatory, or professional requirements

We will not use your personal health information for unrelated purposes without appropriate authorization when such authorization is required by law.

How We Share Your Information

DEA Skin Centre does not sell or rent your personal information.

We may share information with service providers that assist us with operating our business and website, such as:

• Website hosting providers

• Appointment scheduling services

• Form and communication providers

• Email or messaging services

• Website analytics providers

• Information technology and security providers

We may also disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal proceedings, or governmental requests

• Protect the rights, safety, or property of DEA Skin Centre, our clients, or others

• Detect or prevent fraud, abuse, or security issues

• Protect the security and operation of our website and business

Where required by applicable law, appropriate authorization or consent will be obtained before certain information is shared.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and help us improve our online services.

Cookies are small files stored on your device by your web browser.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Third-party analytics or website services may also collect information about your interaction with our website according to their own privacy policies.

Third-Party Websites and Services

Our website may contain links to third-party websites or may use third-party services such as appointment scheduling, maps, social media, payment services, or other online tools.

DEA Skin Centre does not control the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you access through our website.

Communications

If you provide your telephone number or email address, we may use that information to respond to your inquiry, appointment request, or other communication.

We may also contact you regarding appointments, requested services, or other communications related to your interaction with DEA Skin Centre.

Where applicable, you may opt out of non-essential marketing communications by following the unsubscribe instructions included in the communication or by contacting us directly.

Opting out of marketing communications does not necessarily prevent us from sending important communications related to appointments or services you have requested.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should avoid submitting highly sensitive information through unsecured website forms, email, or other general communication methods unless specifically instructed to do so.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

Your Privacy Choices

Depending on applicable law, you may have certain rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information we maintain about you.

You may also contact us regarding questions about how your information is collected or used.

Requests may be subject to verification and applicable legal requirements.

California Privacy Rights

DEA Skin Centre is located in California. Certain California residents may have privacy rights under applicable California privacy laws.

Depending on the circumstances and whether the applicable legal thresholds and requirements apply, these rights may include rights relating to access, correction, deletion, or other aspects of personal information.

To submit a privacy-related request, please contact DEA Skin Centre using the contact information below.

We will handle qualifying requests in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or applicable legal requirements.

When we make changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date above.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or applicable legal requirements.

When we make changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date above.