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Terms & Conditions

Welcome to Dea Skin Centre! By accessing or using our services, you agree to the following Terms and Conditions. These terms apply to all visitors, users, and others who wish to access or use our services.

Introduction

These Terms and Conditions ("Terms") govern your use of our website, services, and any bookings or transactions made through Dea Skin Centre ("we", "us", or "our"). Please read these Terms carefully before using our services. By using our website or services, you agree to abide by these Terms.

Services Provided

We offer a variety of facial spa treatments, including but not limited to:

  • Facials

  • Skin treatments

  • Anti-aging services

  • Acne treatments

  • Hair Removal

  • Customized skincare services

All our treatments are performed by certified professionals trained to provide high-quality services. Results may vary depending on individual skin types.

Appointment Booking & Payment

  • Booking: Appointments can be booked by calling us at +1 818.545.73331. You will need to provide personal information, including your name, contact details, and payment information.

  • Payment: Payment for services is due at the time of the appointment. We accept payments through Square, Visa, MasterCard, American Express, etc.

Cancellation & No-Show Policy

  • Cancellation: We understand that sometimes you need to cancel or reschedule. To avoid a cancellation fee, please provide at least [Insert Number of Hours] notice before your appointment.

  • Late Cancellations or No-Shows: Cancellations made within [Insert Number of Hours] of your appointment will incur a [Percentage or Fixed Amount] charge. No-shows will be charged the full price of the scheduled service.

Health & Safety

  • To ensure the safety and effectiveness of our treatments:

  • You must inform us of any allergies, skin conditions, or health issues prior to your treatment.

  • Certain treatments may not be suitable for clients with specific health concerns (e.g., pregnancy, severe acne, etc.).

  • We reserve the right to refuse service if we feel that a treatment could negatively affect your health.

Service Results & Refund Policy

  • Results: While we aim to provide the best possible results, individual outcomes may vary depending on your skin type, health, and other factors. Multiple sessions may be required for optimal results.

  • Refunds: We do not offer refunds for services rendered unless there was an error on our part or the service was not provided as described.

Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information. Any data collected during your appointment or via the website will be handled in accordance with our Privacy Policy. We will not share your personal information with third parties without your consent, except as required by law.

Behavior & Etiquette

  • We want all of our clients to enjoy a relaxing experience at our spa. Please respect the following:

  • Mobile Phones: Please silence or turn off your phone during your appointment.

  • Behavior: Disrespectful or disruptive behavior will not be tolerated and may result in termination of the service without a refund.

Age Restrictions

  • Facial treatments are available for individuals aged [insert age requirement]. For minors (under [insert age]), a parent or guardian’s written consent is required before booking an appointment.

Gift Cards & Promotions

  • Gift Cards: Gift cards are valid for [insert expiration period, e.g., 12 months] from the date of purchase and are non-refundable. They can be used for any services or products offered at Dea Skin Centre.

  • Promotions: Promotions and discounts are subject to availability and cannot be combined with other offers unless otherwise specified. Expired promotional codes or gift cards are not redeemable.

Liability 

We are committed to providing safe, professional, and high-quality services. However, we are not responsible for any reactions, injuries, or conditions arising during or after treatments, as results may vary based on individual factors.

Modifications to Terms & Condition

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

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